Subscription Policy

Relish & Root Company Subscription Policy

Last Updated: 9/20/2026

Welcome to Relish & Root Company. This Subscription Policy outlines the terms and conditions that apply to all subscription purchases made through relishroot.com. By enrolling in a subscription plan with us, you agree to these terms.

1. Auto-Renewal and Recurring Billing

By purchasing a subscription, you agree to an initial and recurring subscription fee at the then-current rate, and you accept responsibility for all recurring charges until you cancel your subscription.

Your subscription will automatically renew on your designated billing cycle (e.g., weekly, monthly, or annually) unless canceled. The recurring charge will be applied to the payment method you provided during checkout.

2. Billing Cycle and Payment

  • Charge Date: Your payment method will be charged automatically on the same day of the month as your initial purchase for the upcoming delivery.

  • Payment Methods: We accept Apple Pay, Stripe, Visa, Mastercard, American Express, PayPal.

  • Failed Payments: If your payment method fails, we will notify you via email and pause your subscription until the billing information is updated. We reserve the right to cancel your subscription if payment is not successfully processed within [Number] days.

3. How to Cancel Your Subscription

You may cancel your subscription at any time. To avoid being charged for your next order, you must cancel your subscription strictly before your billing cutoff date and time.

  • Cutoff Time: Cancellations must be made before your upcoming charge date.

  • Cancellation Method: You can cancel your subscription by logging into your account at relishroot.com and navigating to "Manage Subscriptions," or by emailing our support team at contact@relishroot.com with the subject line "Subscription Cancellation."

  • Post-Cutoff Cancellations: If you cancel after the cutoff time, your cancellation will take effect for the following billing cycle, and you will still be charged for and receive the current order.

4. Pausing or Skipping Deliveries

We offer the flexibility to pause your subscription or skip specific deliveries without canceling your account.

  • Skips or pauses must be submitted through your account dashboard by the same cutoff time as cancellations.

  • You may pause your subscription for a maximum of 1 consecutive billing cycles before it automatically resumes.

5. Refund Policy

Because our products are [perishable / made-to-order / etc.], all subscription charges processed after the cancellation cutoff time are non-refundable.

If you receive a damaged, defective, or incorrect item in your subscription box, please contact us within 14 days of delivery at contact@relishroot.com with photo evidence, and we will issue a replacement or a prorated credit at our sole discretion.

6. Price and Policy Changes

Relish & Root Company reserves the right to change the prices of our subscription plans or modify this policy at any time. We will provide you with a minimum of 14 days' written notice via the email address associated with your account before any price changes take effect. If you do not agree to the price change, you have the right to cancel your subscription prior to your next billing date.

7. Contact Us

For any questions regarding your subscription, billing, or this policy, please reach out to us: